Check-in is after 4:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability.

We’re so sorry, however, we don’t have any dedicated parking spaces. The nearest parking garage is iPark, just a 3-minute walk away at 29 Platt Street. You can also use the “Spot Hero” app to check out nearby spots and rates, which are usually starts at around $30 per day. Our address is 17 John Street if you need it.

Yes, we offer secure luggage storage at the property, located in the lobby and assisted by our concierge. It’s available 24/7, and you can use it free of charge on both your check-in and check-out days!

No, We’re sorry, but pets are not allowed at the property. We appreciate your understanding, as this helps us maintain a clean and comfortable space for all our guests, especially those with allergies.

Yes, complimentary high-speed Wi-Fi is available throughout the property. Login details will be provided at check-in.

The rental includes essentials such as towels, linens, toiletries, kitchenware, a coffee maker, and more. Full amenity list is available in the listing.

Daily housekeeping is not included but can be arranged for an additional fee. Please contact us in advance if you’d like this service.

Check-in is self-service via a smart lock/keypad. We’ll send detailed instructions a day before your arrival.

Our cancellation policy depends on the platform and the rate you booked. Please refer to your reservation details or message us for clarification.

No, smoking is strictly prohibited inside the property and anywhere within the building. We kindly ask guests to respect this policy to ensure a clean and comfortable environment for everyone. Thank you for your understanding.